Shipping & Returns
Free shipping for all Australian orders over $100.
If your item arrives and is faulty, we will replace the item, or issue you a store credit on the condition that the goods are returned within 2 business days from the date the goods were delivered to you and the items are in their original condition as purchased, with all labels/tickets/packaging attached.
You will need to return the item to us at your own cost. Please contact us via the contact page for a returns form.
REFUNDS AND EXCHANGES
PLEASE NOTE: no exchanges, store credits or returns are offered for sale items or for international customers.
We reserve the right to refuse returned items if the items do not comply with our returns policy. Any items we have refused will be posted back to you and additional postage will be charged to you.
We accept no responsibility for returns that are sent by non traceable postage methods or are not received by us. If we do not receive the returned items, we cannot issue an exchange, grant a store credit or provide a refund. We strongly suggest you send your returned items using a traceable postage method.
We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.